Frequently Asked Questions
How do I place a bulk order?
Browse our product catalog, select items, and use the Order Builder to specify quantities per size. Minimum order quantities (MOQ) vary by supplier and are clearly listed on each product page.
What payment methods are accepted?
We support bank transfer (T/T), bKash, Nagad, and letter of credit (L/C) for large orders. Payment terms are negotiable with each supplier.
How long does shipping take?
Ready-stock items ship within 3-5 business days. Custom/production orders typically take 15-45 days depending on quantity and specifications.
Can I request product samples?
Yes! Most suppliers offer sample orders. Navigate to the product page and click 'Request Sample' to initiate the process. Sample costs vary by supplier.
How do I become a verified supplier?
Register as a supplier, submit your business documents (trade license, factory certification), and our team will review your application within 3-5 business days.
What is your return policy?
Returns are accepted within 7 days of delivery for quality defects. Contact our support team with photos and order details. Buyer-specific orders (custom prints/labels) are non-returnable.